All Systems Operational

Map Processing ? Operational
Web Server ? Operational
APIs Operational
Exports ? Operational
Reports Operational
90 days ago
100.0 % uptime
Today
Support Help Center Operational
Uploads ? Operational
90 days ago
100.0 % uptime
Today
Robotics Portal Operational
90 days ago
100.0 % uptime
Today
StructionSite Web (legacy) Operational
90 days ago
100.0 % uptime
Today
StructionSite mobile (legacy) Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Flight App Operational
90 days ago
100.0 % uptime
Today
Ground App Operational
90 days ago
100.0 % uptime
Today
Walks Operational
90 days ago
100.0 % uptime
Today
Measurements Operational
90 days ago
100.0 % uptime
Today
High Accuracy Operational
90 days ago
99.74 % uptime
Today
App Market & Integrations Operational
90 days ago
100.0 % uptime
Today
Annotations Operational
90 days ago
100.0 % uptime
Today
App Market & Integrations Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
3D Operational
90 days ago
100.0 % uptime
Today
Dock Automation Operational
90 days ago
100.0 % uptime
Today
Support: Live Chat/Phone/Tickets Operational
90 days ago
100.0 % uptime
Today
DroneDeploy.com Operational
90 days ago
99.24 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 2, 2025

No incidents reported today.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Resolved - On Tuesday, Oct. 20th, between 3:00AM and 8:00PM PDT (10:00 - 03:00 UTC), some users may have had PPK map processing failures due to an outage with our third-party PPK processing partner. All failed maps are being queued for reprocessing. Please allow several hours for the backlog to clear. No action by the user is needed.
Oct 21, 09:15 PDT
Identified - Some users may see failures on maps processed with PPK due to an outage from our third-party PPK processor. We are in contact with them, and the issue is being addressed. Once functionality is restored, all failed maps will be reprocessed.
Oct 20, 15:01 PDT
Oct 20, 2025
Resolved - Between 8:34AM and 3:00PM PDT (15:34 and 22:00 UTC) some users may have experienced issues loading DroneDeploy.com or contacting our Support team via live chat or phone due to the global AWS outage. All services have returned to normal. We appreciate your patience.
Oct 20, 15:08 PDT
Update - Our third party support platform is continuing to be impacted by the global AWS outage. Some users may have intermittent issues accessing live chat or phone-based technical support. Please email DroneDeploy Support for assistance in the meantime: support@dronedeploy.com.
Oct 20, 14:46 PDT
Monitoring - DroneDeploy.com has stabilized and we are monitoring closely. Support via live chat or over the phone continues to be intermittently unavailable. Please email DroneDeploy Support for assistance in the meantime: support@dronedeploy.com.
Oct 20, 11:12 PDT
Identified - Due to the global AWS outage, some users may have issues accessing DroneDeploy.com. To log in to DroneDeploy, visit https://www.dronedeploy.com/app2/ directly. Some users may also have intermittent issues accessing live chat or phone-based technical support. Please email DroneDeploy Support for assistance in the meantime: support@dronedeploy.com.
Oct 20, 09:12 PDT
Investigating - We are currently investigating this issue.
Oct 20, 08:39 PDT
Oct 19, 2025

No incidents reported.