Some flight logs failing to process

Incident Report for DroneDeploy

Resolved

Between 11:08 UTC on 09/09 and 17:30 UTC on 09/10 (4:08 AM Pacific on 09/09 and 10:30 AM on 09/10) some flight logs may not have been processed. The issue has been corrected and we anticipate no further impact. Logs that did not process during the incident will not backfill.

Posted Sep 10, 2024 - 13:34 PDT

Monitoring

A fix has been implemented and we are seeing flight logs processing as normal. We are monitoring to ensure continued stability.

Posted Sep 10, 2024 - 11:05 PDT

Investigating

Some users may be noticing an increase in flight logs failing to process. Flight functionality is unaffected.

Posted Sep 10, 2024 - 08:44 PDT

This incident affected: Flight App.