LAANC authorization information unavailable in RC controller Flight app
Identified - The issue has been identified and a fix is being implemented.
Oct 09, 2026 - 13:17 PDT
Investigating - Due to an outage with a third party provider, LAANC authorization information is unavailable in the RC controller Flight app for DroneDeploy. In the meantime, pilots can request authorization and view status on the DroneDeploy mobile or web app.
Oct 08, 2026 - 16:18 PDT
Uptime over the past 90 days. View historical uptime.
Map Processing Operational
Web Server Operational
APIs Operational
Exports Operational
Reports Operational
Support Help Center Operational
Uploads Operational
Automate Operational
Web Application Operational
Flight App Degraded Performance
Ground App Operational
Walks Operational
Measurements Operational
High Accuracy Operational
App Market & Integrations Operational
Annotations Operational
App Market & Integrations Operational
Authentication Operational
3D Operational
Dock Automation Operational
Support: Live Chat/Phone/Tickets Operational
DroneDeploy.com Operational
Aerial Pro Operational
Safety AI Operational
Enterprise Analytics Dashboard Operational
Ground Pro Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 9, 2026

Unresolved incident: LAANC authorization information unavailable in RC controller Flight app.

Oct 8, 2026

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Processing delays
Resolved - Between 6:00 AM and 6:23 PM Pacific time (13:00 and 01:23 UTC) some users may have experienced delays in map processing. The upstream issue has resolved and the backlog of delayed items has cleared.
Oct 6, 18:38 PDT
Identified - Due to an issue with our cloud hosting provider, some users may be experiencing delays in map processing. Maps are not expected to fail but may take longer to arrive. Please wait 24 hours before submitting a map for processing a second time, or contact Support at support@dronedeploy.com to assist in determining current status.
Oct 6, 14:53 PDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Overlay uploads stuck in 'Waiting for Upload and Alignment' status
Resolved - Between 8:13 AM Pacific Time (15:13 UTC) on September 25 and 11:25 AM Pacific Time (18:25 UTC) on September 28, some users experienced an issue where exterior overlays became stuck in a "Waiting for Upload and Alignment" state. Engineering implemented a fix, and we do not expect further impact. Affected overlays will need to be re-uploaded.
Sep 28, 11:32 PDT
Identified - The issue has been identified and our Engineering team is working on implementing a fix.
Sep 28, 10:22 PDT
Investigating - We are aware of an issue where exterior overlay uploads appear stuck in a waiting for upload and alignment status. Our engineering team is currently investigating.
Sep 28, 10:17 PDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

Delays in dock media processing
Resolved - Between 7:45am Pacific Time on 9/22 and 4:54pm Pacific Time on 9/25, some users may have experienced delays in map processing for flights from Dock drones and RC (remote controller) uploads submitted through the background uploader. We identified the issue, applied a fix, and reprocessed all affected maps. We don't expect further impact.
Sep 26, 18:46 PDT
Monitoring - A temporary fix has been put in place, and affected maps are being identified and reprocessed. Our team will continue to monitor until a full resolution has been achieved.
Sep 25, 13:02 PDT
Identified - The issue has been identified and our team continues to work on a resolution.
Sep 25, 10:27 PDT
Investigating - We are currently investigating a delay in maps generated from dock drones.
Sep 25, 09:27 PDT

Sep 25, 2026

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