Resolved -
Between 1:07PM and 1:27PM Pacific Time (20:07 and 20:27 UTC) some users may have experienced a 500 error when attempting to access dronedeploy.com. This was due to a service issue with a third party software provider. The issue has been resolved and our team will continue to monitor to ensure ongoing stability.
Jun 11, 14:08 PDT
Monitoring -
We are seeing recovery of dronedeploy.com. Our Engineering team will continue to monitor closely to ensure ongoing stability.
Jun 11, 13:32 PDT
Identified -
Our Engineering team has confirmed that the error is due to an issue with a 3rd party software provider. We are monitoring and will continue to update here as new information arises.
Jun 11, 13:24 PDT
Investigating -
Some users may be unable to access dronedeploy.com. Engineering is investigating.
Jun 11, 13:10 PDT