Update - We are continuing to investigate this issue.
Nov 12, 2026 - 18:28 PST
Investigating - Due to a wider third party internet infrastructure outage, DroneDeploy Support cannot receive emails sent to support@dronedeploy.com. Support also cannot respond via email to tickets in progress. To contact Support, log in to the DroneDeploy web app and click Help to launch chat or select request a call back (only available to some users). You can also find help in our documentation at help.dronedeploy.com. We appreciate your patience.
Nov 12, 2026 - 18:18 PST
Map Processing Operational
Web Server Operational
APIs Operational
Exports Operational
Reports Operational
Support Help Center Operational
Uploads Operational
Automate Operational
Web Application Operational
Flight App Operational
Ground App Operational
Walks Operational
Measurements Operational
High Accuracy Operational
App Market & Integrations Operational
Annotations Operational
App Market & Integrations Operational
Authentication Operational
3D Operational
Dock Automation Operational
Support: Live Chat/Phone/Tickets Partial Outage
DroneDeploy.com Operational
Aerial Pro Degraded Performance
Safety AI Operational
Enterprise Analytics Dashboard Operational
Ground Pro Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 12, 2026

Unresolved incident: DroneDeploy Support unable to receive or respond to email tickets.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

Resolved - Between 8:06 AM and 8:46 AM PT, some users were not able to use the DroneDeploy home page due to our third party provider. This incident has been resolved.
Nov 9, 10:34 PST
Monitoring - Dronedeploy.com has recovered and is currently available. We have determined that the issue of dronedeploy.com being offline was due to a third party provider issue. We are continuing to monitor to ensure ongoing stability.
Nov 9, 09:27 PST
Investigating - Please use https://www.dronedeploy.com/app2/projects to access the application.
Nov 9, 08:24 PST

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.