Safety AI Reports not being delivered

Incident Report for DroneDeploy

Resolved

Between 2:30am and 2:37pm Pacific Time (09:30 and 21:37 UTC), some users may have experienced an issue where Safety AI reports were not delivered. Engineering has resolved the underlying defect, and reports are now being delivered as expected. All undelivered reports will be run retroactively. There is no need to resubmit your request. Thanks for your patience.

Posted Mar 17, 2026 - 14:43 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 17, 2026 - 11:15 PDT

Investigating

Some users may be experiencing an issue where Safety AI reports are not being delivered. Engineering is investigating.

Posted Mar 17, 2026 - 10:53 PDT

This incident affected: Safety AI.