Slow response times from website and APIs

Incident Report for DroneDeploy

Resolved

This incident has been resolved.

Posted Aug 25, 2023 - 12:16 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 25, 2023 - 09:56 PDT

Investigating

We are investigating an issue where certain customers may be encountering prolonged loading times upon accessing the main projects dashboard.
Customers with extensive data might face issues loading projects altogether.

Posted Aug 25, 2023 - 09:35 PDT

This incident affected: Web Server and APIs.