Basemap tile issues

Incident Report for DroneDeploy

Resolved

The issue has been resolved.

Posted Sep 26, 2019 - 12:22 PDT

Monitoring

The fix has been rolled out and we are monitoring the results.

Posted Sep 26, 2019 - 12:05 PDT

Identified

The issue has been identified and a fix is being rolled out to our cloud platform.

Posted Sep 26, 2019 - 11:58 PDT

Investigating

We are investigating an issue where basemap tiles are not loading for some users.

Posted Sep 26, 2019 - 11:32 PDT

This incident affected: Map Engine.