Processing delays

Incident Report for DroneDeploy

Resolved

Between 6:00 AM and 6:23 PM Pacific time (13:00 and 01:23 UTC) some users may have experienced delays in map processing. The upstream issue has resolved and the backlog of delayed items has cleared.

Posted Oct 06, 2026 - 18:38 PDT

Identified

Due to an issue with our cloud hosting provider, some users may be experiencing delays in map processing. Maps are not expected to fail but may take longer to arrive. Please wait 24 hours before submitting a map for processing a second time, or contact Support at support@dronedeploy.com to assist in determining current status.

Posted Oct 06, 2026 - 14:53 PDT

This incident affected: Map Processing.