Between 7:40 AM and 10:43 AM Pacific Time on 10/28/2026 (14:40 UTC and 17:43 UTC), some users may have experienced issues with Map creation, viewing Video Walks on Ground Mobile, Mobile 3D Scan upload, and Integrations due to an internal infrastructure issue. Engineering made appropriate adjustments, and the issue is resolved. Walks have started processing, but overlay creation and password reset requests will need to be re-tried by the user. Failed maps are automatically being re-sent for processing.
Posted Oct 28, 2026 - 11:15 PDT
Identified
Some users may be experiencing failures when performing some actions in DroneDeploy, including but not limited to map creation, uploading 3D Scans, viewing Walks on mobile, and working with integrations. Engineering has identified the issue and is working on remediation.
Posted Oct 28, 2026 - 10:27 PDT
This incident affected: Uploads, Ground App, App Market & Integrations, and 3D.