Projects not loading on Ground App v2.229.0

Incident Report for DroneDeploy

Resolved

Between 8:24AM and 3:45PM Pacific time (16:24 and 23:45 UTC) some users may have experienced issues loading projects in the DroneDeploy Ground App. Engineering has resolved the issue and no further impact is expected. We appreciate your patience.

Posted Jan 16, 2026 - 16:57 PST

Investigating

Some users may be experiencing an issue on the newest version of the DroneDeploy Ground App (v2.229.0) where the projects list is not loading, resulting in a blank, white screen. Engineering is investigating. As a workaround, users can 'force quit' and reopen the app, which will allow the project list to load as usual.

Posted Jan 16, 2026 - 11:07 PST

This incident affected: Ground App.