Export and report delays

Incident Report for DroneDeploy

Resolved

Between 9:50 AM and 11:00 AM Pacific time, some users may have experienced delays in the delivery of exports, including roof reports. A change has been implemented and the backlog of reports is queued for delivery. If you do not receive your report in the next couple of hours, please contact Support for further assistance.

Posted Jul 02, 2024 - 11:08 PDT

Investigating

Some users may notice delays in export delivery, including roof reports. Engineering is actively working on the issue.

Posted Jul 02, 2024 - 10:00 PDT

This incident affected: Exports and Reports.