Overlay uploads stuck in 'Waiting for Upload and Alignment' status

Incident Report for DroneDeploy

Resolved

Between 8:13 AM Pacific Time (15:13 UTC) on September 25 and 11:25 AM Pacific Time (18:25 UTC) on September 28, some users experienced an issue where exterior overlays became stuck in a "Waiting for Upload and Alignment" state. Engineering implemented a fix, and we do not expect further impact. Affected overlays will need to be re-uploaded.

Posted Sep 28, 2026 - 11:32 PDT

Identified

The issue has been identified and our Engineering team is working on implementing a fix.

Posted Sep 28, 2026 - 10:22 PDT

Investigating

We are aware of an issue where exterior overlay uploads appear stuck in a waiting for upload and alignment status. Our engineering team is currently investigating.

Posted Sep 28, 2026 - 10:17 PDT

This incident affected: Uploads.