Export Slowness

Incident Report for DroneDeploy

Resolved

Between 3:56 PM to 6:40 PM Pacific Time on July 29, some users may have experienced delays in exporting data from DroneDeploy. All exports are now processing and no further delays are expected.

Posted Jul 29, 2024 - 18:46 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 29, 2024 - 18:30 PDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 29, 2024 - 17:29 PDT

Identified

Some users may be experiencing delays in exporting data from DroneDeploy. Engineering is taking action to remediate.

Posted Jul 29, 2024 - 17:28 PDT

This incident affected: Exports.