Dock Automation: Some Dock drones offline/unable to take off

Incident Report for DroneDeploy

Resolved

Between 12:41 PM PT on 08/23 and 09:21 AM PT on 08/24 (19:41 UTC on 08/23 and 16:00 AM UTCon 08/24) some users may have noted their Dock showing as offline or their dock drone being unable to launch. Engineering has corrected the issue and no further impact is expected.

Posted Aug 24, 2026 - 11:30 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 24, 2026 - 09:35 PDT

Update

Engineering is taking steps to remediate the issue of some Docks appearing offline or drones unable to take off.

Posted Aug 24, 2026 - 09:06 PDT

Identified

Some users are reporting Docks offline or dock drones unable to take off. Engineering has identified the issue and is reviewing next steps.

Posted Aug 24, 2026 - 08:21 PDT

This incident affected: Dock Automation.