DroneDeploy impacted by third party system outage

Incident Report for DroneDeploy

Resolved

Between 11:20 AM and approximately 2:00 PM PDT (18:20 and 21:00 UTC), some users may have experienced issues accessing DroneDeploy apps and services, including uploads, processing, reports, and others. This issue was related to a wider internet infrastructure outage, including Cloudflare. We anticipate no further impact.
Posted Jun 12, 2025 - 14:56 PDT

Monitoring

Some DroneDeploy services are starting to come back up, like processing and uploads. However, there are still significant impacts. We advise waiting for further stabilization before proceeding with capture, upload, or processing activities.
Posted Jun 12, 2025 - 12:32 PDT

Investigating

DroneDeploy is currently impacted by a third-party system outage that is affecting other parts of the internet. Some impacts could include being unable to load the DroneDeploy web or mobile apps, maps not processing, and reports not being received.
Posted Jun 12, 2025 - 11:38 PDT
This incident affected: Map Processing, Web Server, APIs, Exports, Reports, Uploads, Robotics Portal, Web Application, Flight App, Ground App, Walks, Measurements, High Accuracy, App Market & Integrations, Annotations, App Market & Integrations, Authentication, 3D, and Dock Automation.